Guides
Guides for families
Plain answers to the questions families actually have. Written for Far North Queensland, without jargon and without pressure.
18 August 2026
Direct cremation vs a traditional funeral: what is actually different
What separates a direct cremation from a traditional funeral in Cairns and FNQ: what each involves, what each costs, and how to choose what is right for your family.
Read the guide10 August 2026
Holding a memorial after a direct cremation
A direct cremation does not mean no farewell. How Cairns and FNQ families hold their own memorial after the cremation: when, where, and what it can look like.
Read the guidePractical guide
What to do when someone dies
The first hours and weeks after a death in Queensland: who to call, what gets verified, and who you need to notify.
Read the guideTalk to Shane, any hour
There is no cost to ask a question and no pressure to book anything. If you are not sure what to do next, that is exactly when to call.
Available 24 hours a day, 7 days a week for transfers. Office hours: Monday to Friday, 9:00am – 5:00pm