Serving Port Douglas
Direct Cremation Port Douglas
We come up to Port Douglas, Mossman and the Daintree. You are not expected to travel to Cairns.
A direct cremation for a family in Port Douglas costs $1,990 + GST, the same as anywhere else we serve. It includes the transfer into our care, all paperwork and permits, the cremation, and the return of the ashes to you.
Port Douglas is about an hour north of our base in Cairns, and we make that trip regularly. Families here are sometimes told they need to deal with a Cairns funeral home and travel down to sort everything out in person. You do not. We come to you, and the arrangements can be made entirely by phone.
We cover Port Douglas itself, Craiglie, Mossman, Newell Beach, Wonga Beach and up into the Daintree region. If your loved one died at Mossman Hospital or at home further north, we will make the trip and handle the transfer.
Because of the distance, the timing of a transfer up the coast can depend on the hour and the road. We will always be straight with you about when we can get there, rather than promising something we cannot do.
What it costs in Port Douglas
$1,990 + GST, covering everything listed on our pricing page. There is no travel surcharge for being outside Cairns. The only thing that can change the total is a transfer outside office hours or on a weekend, and we will tell you the exact amount before anything happens.
Towns and areas we cover near Port Douglas
- Port Douglas
- Craiglie
- Mossman
- Newell Beach
- Wonga Beach
- Daintree
- Cooya Beach
- Julatten
If your town is not listed, it does not mean we cannot help. Ring 0461 543 517 and ask.
What happens when you call
Four steps, and we carry all of them
Most families have never done this before and have no idea where to start. That is normal. Here is the whole process, start to finish.
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You call, any hour
Tell Shane where your loved one is and he will take it from there. If they are in a hospital, hospice or aged care home, he speaks to the staff directly. You do not need to know what happens next.
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We bring them into our care
We arrange the transfer, day or night, and care for your loved one respectfully from that moment on. You are told exactly when it has happened.
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We handle every form
The doctor’s certificates, the permits, the registration of the death, the BDM certificate. All of it is ours to sort out, not yours.
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The ashes come back to you
Once the cremation is complete the ashes are returned to you personally, at no extra cost. What you do from there, and when, is entirely up to your family.
Port Douglas questions
Common questions from Port Douglas
None of these are silly questions. If yours is not here, call Shane on 0461 543 517 and just ask.
Do I have to travel to Cairns to arrange things?
No. Everything can be arranged by phone and email from Port Douglas. We travel up for the transfer, handle all the paperwork ourselves, and return the ashes to you. There is no need for you to drive to Cairns at any point.
Does it cost more because we are further north?
The price is the same. What can vary is an after-hours transfer, which may cost more regardless of where you are. If that applies we will tell you the exact amount before we do anything.
How much does a direct cremation cost in Cairns?
A direct cremation with Ashes to Ashes is $1,990 plus GST. That covers the transfer into our care, mortuary care, all permits and paperwork, an environmentally friendly coffin, the cremation itself and the return of the ashes. Transfers outside office hours may cost more, and we will tell you first.
Are you available 24 hours a day?
Yes. Someone answers the phone 24 hours a day, seven days a week, because a death does not wait for business hours. We can arrange a transfer at any hour across Cairns, Port Douglas and the Atherton Tablelands. Office hours for paperwork are Monday to Friday, 9am to 5pm.
Can we still hold a memorial or service afterwards?
Yes, and many families do. A direct cremation simply separates the cremation from the service. Once the ashes are back with you, you are free to hold a memorial whenever and wherever suits your family, in your own time and without a funeral director setting the schedule.
Read our guide to holding a memorial after a direct cremation
Talk to Shane, any hour
There is no cost to ask a question and no pressure to book anything. If you are not sure what to do next, that is exactly when to call.
Available 24 hours a day, 7 days a week for transfers. Office hours: Monday to Friday, 9:00am – 5:00pm